Guests rate the lobby before they rate the room

Cleaning lobbies, common areas, and back of house across Greater Boston

A hotel guest forms the review in the first ninety seconds: the door glass, the lobby floor, the elevator, the corridor smell. Housekeeping owns the rooms, but the public spaces in between are where a property quietly wins or loses its rating.

What usually goes wrong

How WDS runs it instead

WDS supports Greater Boston hotels with overnight public area cleaning, lobbies, corridors, fitness rooms, meeting and event spaces, and back of house zones staff deserve too. Crews work quiet, work invisible, and know the difference between cleaning marble and ruining it. Event turnovers get staffed to the clock, not to convenience.

• Written, industry-specific scope and checklist
• Crews trained for this environment, background-checked
• Scheduling that fits how the space is actually used
• Supervisor verification with a direct line to us