How fast can we get a quote? +
Within 24 hours for most Greater Boston properties. A 15 minute call or walkthrough is usually enough for us to scope the space and send a written number.
Are you insured and bonded? +
Yes. WDS carries commercial liability coverage and bonding, and every crew member is background-checked before they ever enter a client building. Documentation is available for your vendor files.
Do you use our supplies or bring your own? +
We bring commercial-grade equipment and products. If your facility requires specific products, green-certified or fragrance-free lines for example, we build them into the scope.
Can you clean outside business hours? +
That is our default. Most WDS accounts run evenings, overnight, or early mornings so your business never operates around a cleaning crew. Day porter coverage is available when daytime presence is the point.
Do you require long-term contracts? +
We earn renewals with the work, not the paperwork. Recurring programs run on straightforward service agreements with fair notice terms, and we will walk you through every line before you sign.
What happens if something gets missed? +
Tell us once. Your account has a direct contact, misses get corrected on the next visit or sooner, and repeated issues trigger a supervisor walkthrough with you. That loop is why our clients stay.
Which areas do you serve? +
Boston and Greater Boston, including Cambridge, Somerville, Quincy, Newton, Waltham, Brookline, Medford, Framingham, and Woburn, plus surrounding communities along Route 128. If you are nearby, ask.
Do you clean residential homes? +
WDS focuses exclusively on commercial properties: offices, retail, medical, industrial, and multi-tenant buildings. That focus is why the commercial work is as sharp as it is.
How do you price commercial cleaning? +
By scope, not by mystery. Square footage, frequency, and the specific tasks in your checklist set the number. You see exactly what is included, and the invoice matches the quote.
Who supervises the crews? +
Every account has a working supervisor responsible for visit verification and quality checks, plus spot inspections. You get a name and a phone number, not a call center.
